Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how personal, financial, operational, and technical information is collected, used, stored, and protected within the SNA FMS platform, Inventory Management System, Human Resource Management System, Inner Line Permit, E-LEKHA.

01

Introduction

The SNA FMS – Financial Management System, Inventory Management System, Human Resource Management System, Inner Line Permit, E-LEKHA (“System”) is designed to manage fund flows, accounting, and compliance and State Linked Schemes (SLS).

This Privacy Policy outlines how the System collects, uses, stores, and protects personal and financial information of its users, including government departments, operators, and beneficiaries.

02

Scope

This policy applies to the following users and entities:

  • State Departments, and Implementing Agencies using the System.
  • Operators and agents registered on the platform.
  • Beneficiaries whose data is processed for fund allocation, disbursement, and compliance.
03

Information Collected

The System may collect the following categories of information:

Personal Identification Data

Name, contact details, Aadhaar/ID numbers, and role assignments.

Financial Data

Bank account details, transaction records, fund allocations, and reconciliations.

Operational Data

Login credentials, usage logs, compliance documents, and inspection records.

Technical Data

Device information, IP addresses, cookies, and system activity logs.

04

Purpose of Data Use

Collected information is used strictly for the following purposes:

  • Fund flow management and reconciliation.
  • Verification of operators, agencies, and beneficiaries.
  • Fraud detection, grievance redressal, and compliance monitoring.
  • Communication of alerts, confirmations, and notifications.
  • Audit, reporting, and governance requirements.
05

Data Sharing & Disclosure

Data may be shared only with authorized entities for legitimate operational, regulatory, and financial purposes:

  • Authorized government departments and agencies.
  • Regulatory and audit authorities for compliance checks.
  • Payment gateways and financial institutions for transaction processing.

No data will be sold, rented, or disclosed to unauthorized third parties.

06

Data Security

The System employs security controls and practices designed to protect sensitive information and transactions.

  • End-to-end encryption for sensitive transactions.
  • Role-based access controls and multi-factor authentication.
  • Regular audits, monitoring, and cyber-fraud detection mechanisms.
  • Secure hosting under government-approved infrastructure.
07

Data Retention

  • Transaction and compliance records are retained as per statutory requirements.
  • Personal data is retained only for the duration necessary to fulfill scheme obligations.
  • Archived data is securely stored and accessible only to authorized personnel.
08

User Rights

Users have the right to:

  • Access their personal and financial data.
  • Request correction of inaccurate information.
  • Raise grievances through the official redressal mechanism.
  • Seek clarification on data usage and retention policies.
09

Grievance Redressal

For complaints or queries regarding data privacy, users may contact the designated Data Protection Officer (DPO) at the State Nodal Agency.

10

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law, technology, or operational practices. Users will be notified of significant updates through official communication channels.

Your Privacy Matters

SNA FMS is committed to protecting the confidentiality, integrity, and security of information processed through the System.